We only accept gift wrapping orders for gift sets .

You can specify the type of wrapping paper and whether or not you want a gift tag on the product page.

*We do not offer gift sets of individual items or gift wrapping services for individual items.

We offer four types of paper bags. (Charges apply)

You can purchase as many items as the number of items you ordered.

Mini paper bag (180mm wide x 240mm high x 80mm deep)
Small paper bag (220mm wide x 260mm high x 100mm deep)
Medium paper bag (320mm wide x 300mm high x 110mm deep)
Large paper bag (320mm wide x 440mm high x 140mm deep)

Customers who require paper bags can purchase them here.

We do not accept gift orders that consist of individual items or wrapping for individual items.

If the delivery address is different, an invoice will not be enclosed.

・An order completion email will be automatically sent to the email address you entered during the purchase process.
・If you do not receive an order completion email, please check your junk mail as it may have been sorted into your spam folder.
・Depending on your security settings, you may not be able to receive emails from "@roji-nhb.jp". Please make sure that you set up your email settings to receive emails from "@roji-nhb.jp".

We do not accept changes or cancellations after the product has been shipped.

・Please note that we cannot accept returns due to customer convenience.
・If the product is defective, damaged, soiled, or different from the product you ordered, please contact us and return it to us by cash on delivery. If we have the product in stock, we will exchange it for a good product. If we do not have the product in stock, we will refund your money.
・If you wish to return an item, please contact us using the inquiry form within 5 days of receiving the item. We will contact you with details on how to return the item. Please note that we will not be able to accept your return if we do not receive your contact within 5 days of receiving the item.

・Please note that we cannot accept returns due to customer convenience.
・If the product is defective, damaged, soiled, or different from the product you ordered, please contact us and return it to us by cash on delivery. If we have the product in stock, we will exchange it for a good product. If we do not have the product in stock, we will refund your money.
・If you wish to return an item, please contact us using the inquiry form within 5 days of receiving the item. We will contact you with details on how to return the item. Please note that we will not be able to accept your return if we do not receive your contact within 5 days of receiving the item.

You can change the sender by checking "Set as sender" in the editing menu of "My Page - Delivery address". If you are the sender yourself, please note that if you set someone else, your name and address will not be printed on the shipping label.