shopping guide
About your order
1. Put the product in the cart
Select a product and put it in the cart. Press the "Put in the cart" button installed for each product to the cart.
2. Check inside the cart
Please check the product in the cart and proceed to the purchase procedure.
3. Enter the information required for purchase
Please enter the buyer's information and the information of the delivery destination.
4. Payment procedure
ROJI Nihonbashi ONLINE STORE payment method is credit card payment, Apple Pay, Google Pay. Please enter the necessary information.
5. Purchase completed
Please check the purchase information to the specified e -mail address.
How to confirm your order
Confirmation of your order,My pageYou can check from the "Purchase History List".
About order completion email
- After your order is completed, your order completion email will be automatically sent to the e -mail address entered during the purchase procedure.
- If you do not receive your order completion email, please check it out to spam.
- Depending on your security settings, you may not receive an email, so please set the permission of "@roji-nhb.jp".
About products handled
ROJI Nihonbashi ONLINE STORE and ROJI Nihonbashi Real Store has different products.
About payment method
ROJI Nihonbashi ONLINE STORE payment method is credit card payment, Apple Pay, Google Pay.
- The number of payments is accepted only by lump -sum payment. (Installation payment is not available.)
- The date of purchase of the product will be the date of use. Please check the contract of the card company you are using on the withdrawal date.
About issuance of receipt
- Customers who have registered as a memberMy pageYou can issue a receipt from the "purchase history".
About product delivery
Free delivery fee for purchases of 3,000 yen or more (including tax), respectively, at room temperature and refrigerated.
Delivery fees are free of charge for delivery of 5,000 yen or more (tax included).
Gourmet gourmet, direct sweets, craft beer are free shipping.
- Order only for room temperature products → delivery fee at room temperature
- Order for refrigerated products only → refrigerated delivery fee
- Order for directly produced alcohol → Delivery fee for direct liquor
- Order of room temperature + refrigerated product → Half -temperature + refrigerated delivery fee
- Order of room temperature + direct liquor → room temperature + direct liquor delivery fee
- Refrigerated product + order for direct liquor → refrigerated + direct liquor delivery fee
- Order of room temperature + refrigerated product + direct liquor → room temperature + refrigerated + direct liquor delivery fee
area | prefectures | At normal temperature | Refrigeration | Ready alcohol | Direct gourmet Direct sweets |
Kanto / Koshinetsu | Tokyo Saitama Chiba Kanagawa Ibaraki Tochigi Gunma Yamanashi Niigata Nagano | 660 yen | 880 yen | Nationwide 900 yen |
free |
Southeast and Tohoku | Miyagi Yamagata Fukushima | 660 yen | 880 yen | ||
Central and Hokuriku | Gifu Shizuoka Aichi Mieji Toyama Ishikawa Fukui | 660 yen | 880 yen | ||
North Tohoku | Aomori Iwate Akita | 700 yen | 920 yen | ||
Kansai | Shiga Kyoto Osaka Hyogo Nara Wakayama | 700 yen | 920 yen | ||
China / Shikoku | Tottori Shimane Okayama Hiroshima Yamaguchi Tokushima Kagawa Ehime Kochi | 730 yen | 950 yen | ||
Hokkaido / Kyushu | Hokkaido Fukuoka Saga Nagasaki Oita Kumamoto Miyazaki Kagoshima | 800 yen | 1,020 yen | ||
Okinawa | Okinawa | 1,950 yen | 2,170 yen |
- Except for some exceptions, we accept shipping by Yamato Transport. (We do not ship overseas.)
- Confirmation of delivery status before shipping cannot be performed from ROJI Nihonbashi ONLINE STORE.inquiryPlease contact us from the form.
- As a general rule, we will ship within 6 business days from the date of your order (excluding our business days: Saturdays, Sundays, holidays, year -end and New Year holidays, and Bon holidays).
- It may not be possible to deliver at the specified time zone. Please note.
- We do not change the delivery destination after product shipping. (If it is necessary to change the delivery destination after shipping the product, please contact the delivery company. At that time, please check with the shipping company. )
Disclaimer
- If the delivery is delayed due to the year -end and New Year holidays, large holidays, natural disasters, traffic circumstances, weather, etc., and if it is difficult to deliver
- If the delivery is delayed due to significantly exceeding the initial schedule, and it becomes difficult to deliver.
- If the delivery destination is remote land such as remote islands, or if the delivery is delayed due to the unavoidable circumstances of the delivery company.
About gift wrapping
At ROJI Nihonbashi Online ShopGift setWe accept wrapping orders only.
* We do not accept gifts and wrapping orders for single items.
About
You can specify the type of wrapping paper and the presence or absence from the product page.
If you would like to have a product, when you purchase the product, specify "gift wrapping", select "wrapping paper", "outside shit", and "inside", and then write "Type", "Tablewrite". Please fill in the sender name.
About returned goods and deficiencies
About returned goods
- Please note that we cannot accept returns by customer convenience.
- If the initial failure, damage, dirt, and delivered products are different from the ordered product, please contact us and return by cash on delivery. If you have stock, we will replace it with a good product. If there is no stock, we will respond by refund.
- When returning, within 5 days after the product arrives,inquiryPlease contact us from the form. We will inform you of the details of the return method. Please note that if you do not contact us within 5 days after the product arrives, we will not accept returns.
About cooling off
This net sales are not eligible for the "cooling -off system" stipulated by the Specified Commercial Transactions Law (Ministry of Economy, Trade and Industry). Please note.
About membership information
If you register as a member, you can enjoy shopping smoothly without entering your name or address every time just by logging in.
Registration method
- Confirmation of the Terms of Use
- Input of membership information
- Check the input contents
Change of registration contents
My pageYou can change it from. You can change the information entered when registering as a member.
If you want to register the registered information and another destination, "Addition / change of delivery destinationYou can add more.
If you register more than one delivery address, please set the client from the edit button.
How to withdraw
My Page "UnsubscribedYou can do it from. All registered personal information will be deleted.
About the sale of alcoholic beverages
- Drinking under the age of 20 is prohibited by law.
- We will not sell alcoholic beverages for those under the age of 20.
- Drinking during pregnancy and lactation may affect the growth of fetus and infants.